Refund Policy for RR IT Solution Pvt Ltd
Refund Policy
At RR IT Solution Pvt Ltd, we strive to provide the best digital products and services to our customers. However, we understand that sometimes issues may arise that require a refund. Please read our refund policy carefully to understand the terms and conditions.
1. Eligibility for Refunds:
- Refunds are applicable only for purchases made through our official website.
- Refund requests must be initiated within 7 days of purchase.
- Refunds are not applicable for any services or products that have been delivered and used, unless there is a verifiable issue with the product or service.
2. Non-Refundable Products/Services:
- Custom software or website development services are non-refundable once the project has commenced.
- Digital products that have been downloaded or accessed are not eligible for a refund unless they are defective.
- Subscription-based services are non-refundable after the subscription period has started.
3. Refund Process:
- To request a refund, please contact us at care@rritsolution.in with your order details, reason for the refund request, and any supporting documentation (if applicable).
- Our team will review the request and respond within 7 business days.
- Approved refunds will be processed through the original payment method, and it may take 5-10 business days for the refund to reflect in your account.
4. Cancellation:
- You may cancel your subscription or service before the delivery of the digital product or the start of the project to be eligible for a full refund.
- For ongoing projects, cancellation fees may apply depending on the work completed.
5. Contact Us: For any questions or concerns about our refund policy, please contact our support team at care@rritsolution.in.
Privacy Policy for RR IT Solution Pvt Ltd
Privacy Policy
At RR IT Solution Pvt Ltd, your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.
1. Information We Collect:
- Personal Information: When you purchase a product, sign up for our services, or contact us, we may collect personal information such as your name, email address, phone number, and payment information.
- Usage Data: We may collect information about how you access and use our website, including IP addresses, browser type, and pages visited.
2. How We Use Your Information:
- To process your orders and deliver services.
- To provide customer support and respond to inquiries.
- To send you updates, promotional materials, or other information that may be of interest to you, but only if you have opted in to receive such communications.
- To improve our website and services based on analytics and usage data.
3. Sharing of Information:
- We do not share your personal information with third parties, except for service providers who assist us in processing payments or delivering services.
- We may disclose your information if required by law or if we believe it is necessary to protect the rights, property, or safety of our company, customers, or others.
4. Security:
- We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
- However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights:
- You have the right to access, update, or delete your personal information by contacting us at care@rritsolution.in .
- You may also opt out of receiving marketing communications from us at any time by following the unsubscribe link in our emails.
6. Cookies:
- Our website uses cookies to enhance user experience, track usage data, and enable certain features. By using our website, you consent to the use of cookies.
7. Changes to the Privacy Policy:
- We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically.
8. Contact Us: If you have any questions or concerns about our Privacy Policy, please contact us at Email- care@rritsolution.in
